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Zoa Rental Lab

Calling all change-makers: create the next-gen eCommerce experience

Zoa Rental Lab tackles the biggest challenges and opportunities of the fashion sector. We bring change-makers from Fashion and Tech together to develop high-impact sustainable solutions for retailers and fashion brands across just a series of weeks.

The Aim

Building the ultimate circular customer experience

Currently, fashion brands and retailers are restricted to listing stock on third-party marketplaces or launching their rental websites independently of their flagship retail sites to enter the circular market.

This creates a fragmented customer journey, and customers increasingly want a single eCommerce experience with brands; regardless of whether they are renting or purchasing an item.

Zoa Rental Lab aims to understand what a future customer experience looks like and to bring it to life.

The Programme

3 interactive workshops over 8 weeks with senior stakeholders from Zoa and the Rental Lab participants

This will include a kick-off meeting, mid-programme session, and final workshop to create a high-spec design prototype that delivers clarity on a best-in-class customer experience.

We’ll use this to inform our product development and make this technology available to Zoa Rental Lab participants in the coming months.

The Benefits

As a member of Zoa Rental Lab you'll benefit from

  • Being at the forefront of eCommerce innovation
  • Developing critical and customer-centric insight into the evolution of the fashion industry
  • Shaping the design of a high-spec prototype for the optimal customer circular experience
  • Having a say in the Zoa product roadmap
  • Chance to meet other key stakeholders

Entry criteria

You would be a great fit for Zoa Rental Lab if the following applies to you

  • Forward-thinking & innovative fashion brand
  • Willing to tackle big questions and challenges
  • Have a large and loyal customer base
  • Senior stakeholders are engaged in the programme
  • Open to trial the tech developed in Rental Lab

Interested in joining Zoa Rental Lab?

Register interest